Public Notice
For treatment NOT yet started
If either of the Typhoon Warning Signal No.8 (or above), “Extreme Condition” or the Black Rainstorm Warning is hoisted or in force at or after 6:00 a.m.
- All patient appointments commencing before 1:30 p.m. will be cancelled automatically and queue cards will not be issued for a.m. session.
If either of the Typhoon Warning Signal No.8 (or above), “Extreme Condition” or the Black Rainstorm Warning is hoisted or in force at or after 11:00 a.m.
- All patient appointments commencing after 1:30 p.m. will be cancelled automatically and queue cards will not be issued for p.m. session.
For treatment already started
When Hong Kong Observatory issues the Pre-No.8 Special Announcement
- All patient treatment should be completed as soon as possible, the clinics should then be closed after clearance.
When Black Rainstorm Warning Signal is hoisted
- Services will be provided to patients who have arrived and are at the clinics.
* Staff or students will try to contact patients and arrange re-appointment if necessary.
To promote patient care, the Faculty of Dentistry, The University of Hong Kong (FoD) and The Prince Philip Dental Hospital (PPDH) jointly set up a patient complaint management system which strives to handle patient complaints (including complaints lodged by their guardians and those intending to seek treatment from PPDH) in a fair and impartial manner for both complainants and complainees.
To ensure hospital safety, security, and effective facility management, The Prince Philip Dental Hospital(PPDH) operates a 24-hour Closed Circuit Television (CCTV) system. This statement outlines the purposes of image collection, the handling and transfer of recorded data to authorized parties, retention policies, and security measures implemented to protect personal data.