Patient Complaint Management System

To promote patient care, the Faculty of Dentistry, The University of Hong Kong (FoD) and The Prince Philip Dental Hospital (PPDH) jointly set up a patient complaint management system which strives to handle patient complaints (including complaints lodged by their guardians and those intending to seek treatment from PPDH) in a fair and impartial manner for both complainants and complainees.


Please download PDF here.